First-Party Platform
Your team works accounts directly in our platform. Built-in compliance, multi-channel communications, payment processing, and real-time reporting — nothing extra to install.
See platform features →An automation-first receivables platform with licensed collectors in the loop. Run collections in-house, add managed outreach, or place accounts with our recovery team — for healthcare, financial services, government, utilities and beyond. FDCPA and Reg F compliant from day one.
Choose how much CollFin does — your team in our platform, services we run for you, or full third-party recovery on contingency.
Your team works accounts directly in our platform. Built-in compliance, multi-channel communications, payment processing, and real-time reporting — nothing extra to install.
See platform features →Add CollFin-managed mail campaigns, outbound calling, and FDCPA-compliant SMS to your workflow. Your accounts, your brand — our licensed infrastructure and compliance coverage.
See services →Place accounts with our licensed collectors. We handle all outreach, disputes, and payments, then remit net proceeds monthly. Pure contingency — we earn only when you collect.
Place accounts →CollFin runs like an operation many times its size — software does the repetitive work at scale, and licensed collectors step in exactly where a collector's judgment matters.
AI-driven segmentation, multi-channel outreach, payment plans, and a 24/7 self-service portal resolve the majority of accounts with no manual effort — day or night.
Licensed collectors and compliance specialists work the exceptions — disputes, hardship, negotiations, and anything the platform escalates for a person's judgment.
FDCPA and Reg F rules enforced in code on every touch, with a tamper-evident audit trail. People review outcomes — they never re-key the rules.
Every account, channel, payment, and dispute in a single real-time view — whether it was worked by software or by staff.
Supplement your collections team with managed outreach — every touch FDCPA and Reg F compliant, every record auditable.
Validation notices, dunning letters, and settlement offers printed, addressed, and mailed on your schedule — with delivery tracking and CASS-certified addressing.
Compliant outbound call campaigns with automatic 7-in-7 frequency-cap enforcement, call recording, and real-time disposition logging in your dashboard.
Reg F-compliant text outreach with consent verification, opt-out handling, and inbound reply routing — all logged and timestamped automatically.
Address, phone, and email verification across industry data sources to keep contact information current and your accounts workable.
Branded debtor portal with card and ACH acceptance, payment plan scheduling, broken-promise alerts, and trust accounting built in.
Accurate Metro 2 submissions to all major bureaus with same-day updates propagated on payments, disputes, and account closures.
The same automation-first engine and licensed team recover receivables across sectors — each with its own regulatory rules, data formats, and consumer expectations, all handled in one platform.
Patient balances, provider overpayments, coordination-of-benefits and subrogation recoveries — with EHR/clearinghouse integration and HIPAA-aware handling.
Banks, credit unions, fintech, auto, and BNPL — charge-offs, delinquencies, and deficiency balances, with Metro 2 credit reporting built in.
Tax, fees, fines, and benefit overpayments recovered under strict public-sector compliance and reporting requirements.
High-volume final-bill and past-due consumer balances resolved through automated, omnichannel outreach at scale.
Rent arrears, lease balances, commercial invoices, and B2B receivables — first-party or full third-party recovery.
Judgments, liens, and specialty portfolios with strict regulatory requirements and full documentation.
From account submission to payment — every step tracked in one place.
Upload CSV, connect via SFTP, or use our API. Accounts are validated, deduped, and ready to work the same day.
Work accounts in-platform, activate outreach services, or place them with our licensed collectors — configurable per batch.
Debtors pay through a branded portal via card, ACH, or payment plan. Every dollar visible in real time on your dashboard.
Real-time dashboards, downloadable statements, and a full audit trail. Third-party placements receive monthly net remittance.
FDCPA and Regulation F obligations enforced at the platform level — not by spreadsheet, not by memory.
Validation notices auto-issued within 5 days. The 7-in-7 call cap tracked per consumer. Electronic opt-outs honoured immediately across all channels.
A single C&D halts all channels and all future contact attempts for that consumer across every service — not just the channel that received it.
Every communication, payment, dispute, and status change logged in a hash-chained, append-only record. Exportable for regulators and legal teams.
Consumer disputes flagged, acknowledged, and investigated within statutory timeframes — every resolution documented and visible in your dashboard.
Your receivables, consumer data, and payment records are row-level isolated. No cross-contamination risk even on shared infrastructure.
See every account — contacted, paid, disputed, settled, or escalated — without waiting for a periodic report. Download statements on demand.
Start with the platform, add services as your volume grows, or let CollFin's licensed team collect for you — no upfront cost for third-party placements.