Intake & onboarding
Same-day carrier onboarding, SFTP/API/upload ingestion, document extraction, duplicate detection, and reusable format mappers.
Platform
One platform, the whole recovery lifecycle.
From the moment a receivable lands to the moment you're paid — every step is automated, observable, and compliant.
Debtor identity & enrichment
Master debtor records, skip tracing, address & contact verification, and a per-channel consent ledger.
Strategy engine
Versioned dunning ladders, segmentation, collectability scoring, and holds for bankruptcy, disputes, and hardship.
Communications
Email, SMS, letter, and voice with template versioning, quiet-hours and frequency-cap enforcement, and inbound reply capture.
Payments
Card and bank (ACH) payments, IVR and pay-by-link, installment plans, and refunds / NSF / chargebacks — fully reconciled.
Disputes & compliance
Reg F validation notices, dispute SLAs, cease-and-desist propagation, and a signed, exportable audit trail.
Carrier portal
A live recovery dashboard, case visibility, and downloadable remittance statements — scoped to each carrier.
Reporting & analytics
Recovery curves, channel performance, and cost-to-collect, with scheduled exports.